Conversation intelligence for in‑person sales
Every customer
conversation matters.
InferSales is the AI-native intelligence layer for sales, across in-person conversations, calls and WhatsApp. It hears what customers ask, compare and object to, and turns it into coaching, follow-ups and market insight.
Examples of what customers say, and what InferSales hears: "What would the EMI be?" (Financing); "The making charges feel high." (Price objection); "It's for my daughter's wedding." (What matters); "I got a better exchange offer elsewhere." (Competitor).
The opportunity
Your CRM tells you what happened.
The conversation tells you why.
One showroom visit
- 1Walks into the showroom
- 2Asks questions“What would the EMI be?”
- 3Raises objections“The making charges feel high.”
- 4Shares what matters“It's for my daughter's wedding.”
- 5Compares options“I got a better exchange offer elsewhere.”
- 6Decides
Most of that insight stays with the salesperson. InferSales captures it and turns it into useful intelligence.
- 01For salespeopleImprove the way they sell.
- 02For managersSee what the team needs to improve.
- 03For leadershipUnderstand what customers really want.
Present in every conversation.Learning from every interaction.Improving with every outcome.
01 · Salespeople
Help every salesperson get better.
InferSales uses real customer conversations to give each salesperson clear, private feedback after every interaction, in the language the conversation happened in.
- 01What workedSee what they did well, with the moment it happened.
- 02What was missedFind the gaps in the pitch the customer noticed.
- 03What to improveOne practical thing to try in the next conversation.
Better pitches. Better customer experience. Better conversion.
Showroom visit with the Sharma family
What worked
Clear comparison of the two options they shortlisted.
What was missed
The customer asked about financing three times. The conversation kept moving back to features.
Try next time
Answer the financing question first, then show the features that fit their budget.
02 · Managers and trainers
Know what your team needs to work on.
See patterns across salespeople, stores and regions. Every salesperson, every conversation, one intelligence layer.
- 01Skill gapsWhere are salespeople struggling?
- 02Recurring issuesWhich problems keep coming back?
- 03Training impactAre those gaps closing week on week?
- 04Best practicesWhat are the strongest salespeople doing differently?
Less guesswork. More focused coaching.
Team skills this week
- Strong
- Developing
- Needs work
| Needs discovery | Product story | Financing and EMI | Price objection | Next step | |
|---|---|---|---|---|---|
| Aisha | Strong | Strong | Developing | Needs work | Strong |
| Rahul | Developing | Strong | Strong | Needs work | Developing |
| Arjun | Strong | Developing | Developing | Needs work | Strong |
| Priya | Strong | Strong | Strong | Strong | Strong |
| Vikram | Developing | Needs work | Developing | Needs work | Developing |
| Sneha | Strong | Strong | Developing | Needs work | Strong |
“8 of 12 salespeople struggled with the same price objection this week.”
03 · Leadership
Get a real feel for the market.
Every conversation adds to the picture. InferSales brings the signals together across salespeople, stores and regions, so you hear shifts in demand weeks before they show up in the numbers.
- Salespeople
- Stores and showrooms
- Cities and regions
- Customer needsWhat are buyers asking for?
- ObjectionsWhat is holding them back?
- Competitor mentionsWhich brands are they comparing?
- Market shiftsWhat is changing over time?
Example signal
“Customers are increasingly asking about EMI and exchange offers before discussing the product.”
Share of showroom visits where each topic comes up first, by week
Turn customer conversations into market insight. From thousands of conversations to one continuously learning picture of the market.
The real product
Not a mockup. Open it and look around.
The demo is set up for a car showroom. Your playbook, vocabulary and steps are configured for your business.
Every fact links back to what was said
The transcript by speaker, in the original words with English beside it. Click a fact and the recording jumps to the moment.
How it works
One AI-native layer across every conversation.
- CaptureIn-person conversations, calls and WhatsApp, with the customer's consent.
- UnderstandWhat the customer wants, asks, compares and objects to, in their own words.
- LearnAI finds patterns across conversations, teams and stores.
- ActCoaching for salespeople. Insights for managers. Intelligence for leadership.
Built for real sales environments
Noisy floors. Mixed languages. Real customers.
Multilingual
English, Hindi, Tamil, Telugu, Kannada and more, including mixed speech like Hinglish. Transcripts keep the customer's own words, with English beside them.
Privacy focused
Customers agree on their own phone before anything is recorded, and can withdraw any time. Every access is logged, data stays in India, and audio is deleted on a schedule you set.
- Consent on the customer's phone
- Withdraw with one tap
- Access log for every playback
- Data kept in India
Always connected
One intelligence layer across the customer's whole journey: the showroom visit, the follow-up calls and the WhatsApp chat, matched to the booking in your CRM or DMS.
- Showroom visitrecorded, with consent
- Follow-up callconfirmed from the call log
- WhatsApp chatbrought in from the phone
- Bookingmatched from your CRM or DMS
Proposed pilot
Start small. Prove the impact.
- Week 1
Set up with your sales playbook in one showroom.
- Week 2
Coaching live for every salesperson in the pilot.
- Week 3
Results review with leadership.
We measure
- Sales capability
- Coaching effectiveness
- Customer experience
- Market insights
Questions
What sales leaders ask us first.
Is it legal to record conversations with customers?
InferSales only records with the customer's consent. They agree on their own phone by scanning a code (or out loud at the start of the conversation), for purposes they can see, and can withdraw any time, which deletes their recording. It is built around India's DPDP Act: purpose-limited consent, access logs and deletion on request.
What does the customer see?
A short notice in their language and a clear choice. Saying no changes nothing about how they are served, and nothing is recorded.
Which languages does it understand?
English, Hindi, Tamil, Telugu, Kannada and other Indian languages, including mixed speech like Hinglish. Transcripts keep the customer's own words, with an English rendering beside them.
What do salespeople need?
Their Android phone or any browser. They start a visit, the customer consents, the phone records. A brief, follow-ups and a ready-to-send WhatsApp message arrive a few minutes after the customer leaves.
Will my team feel watched?
Coaching is private to each salesperson and is never used for pay, incentives or disciplinary decisions. Managers see patterns and what to practise, not a leaderboard.
Does it work with our CRM or DMS?
Bookings and outcomes from your CRM or DMS are matched back to the conversations, so you can see which behaviours sell. During the pilot we connect to what you already use.
Where is our data kept?
In India, encrypted, with the retention you choose. Raw audio is deleted after 60 days by default; transcripts and facts follow their own limits.
Every conversation contains information.
InferSales helps you use it.
Tell us about your team. We'll set up a three-week pilot around your sales playbook, in one showroom, with 8 to 12 salespeople.